Privacy Policy

KRASIDGE ("we," "us," or "our") provides strategic content architecture and digital clarity services to businesses and individuals. We understand that your data is not just information—it’s the foundation of your operations. This Privacy Policy explains how we collect, use, protect, and respect your personal and business-related information.

1. Scope of This Policy

This policy applies to all interactions with KRASIDGE, including:

• Consultation calls and discovery sessions
• Content audits and system assessments
• Email, document, and platform access you grant us
• Our website (krasidge.com)

2. Types of Information We Collect

We distinguish between two categories:

A. Personal Information (identifies you as an individual):

• Name, email, phone number, job title
• Company name and role
• IP address, browser type, device info (via website analytics)

B. Business Content (materials you share for our work):

• Content inventories, sitemaps, documentation
• Internal wikis, CMS exports, file structures
• Workflow diagrams, process maps, metadata
• Any proprietary or confidential business assets

3. How We Use Your Information

• To deliver our services: Analyze, map, and restructure your content ecosystems based on your goals.
• To communicate: Share findings, proposals, and updates via secure channels.
• To improve our methodology: Aggregate anonymized insights (never your raw data) to refine our frameworks.
• Legal compliance: Respond to lawful requests from authorities (with your notice, when permitted).

We **never** sell, rent, or license your data to third parties.

4. Data Security & Confidentiality

All client materials are treated as strictly confidential. We implement:

• End-to-end encryption for file transfers
• Password-protected, access-controlled project workspaces
• Automatic deletion of temporary files after project completion
• Strict internal policies limiting data access to assigned team members only

Business Content is retained only for the duration of our engagement plus 90 days for support, unless otherwise agreed.

5. Cookies & Website Analytics

Our website uses minimal, non-intrusive cookies:

• Necessary cookies: For site functionality (e.g., form submissions)
• Analytical cookies: We use Plausible (privacy-friendly analytics) to understand traffic patterns—no personal tracking, no IP logging.

You can disable cookies via your browser settings without losing core functionality.

6. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access, correct, or delete your personal information
• Request a copy of your data in a portable format
• Withdraw consent (where applicable)
• Object to certain processing activities

To exercise these rights, contact us using the details below. We respond within 14 days.

7. International Data Transfers

KRASIDGE is based in the United States. If you are outside the U.S., your data may be transferred and processed here. We ensure such transfers comply with applicable data protection laws through contractual safeguards.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The "Last updated" date will be revised accordingly. Continued use of our services constitutes acceptance.

9. Contact Us

Questions? Concerns? Requests? We’re here to listen.